joy rummy

joy rummy App support

Contact
+91 8629036653

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The joy rummy:

Q1: How to log in after installing the joy rummy?

To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to you. This will securely log you in without needing a password or email. You can now easily access the app using this mobile number verification method.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection and wait for a strong signal. If you still don't receive an OTP after sending the request, try reaching out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To avoid disruptions, try logging in with your active phone number. If it has changed, please submit your updated KYC details to our customer support via email to help facilitate the transfer of your account. This will ensure a smooth account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can easily log in and start playing. This should resolve any compatibility problems and allow you to enjoy the app.

Most Asked Questions Related To Withdraw In The joy rummy:

Q1: What is the minimum withdrawal amount in the joy rummy?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earned gaming money, and not for bonus rewards. The money collected as a bonus remains non-withdrawable.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that you have completed and submitted your KYC details in the app, including saving your Aadhar card, UPI, and all relevant bank details. This will help facilitate the verification process and ensure a smooth experience. Filling out the KYC information is a necessary step in using the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours. This extended wait time for payments is an exception to the app's standard processing times.

Q4: Why is the bonus balance not being withdrawn?

You can only use the money earned from the bonus in your gaming account and cannot withdraw it. Any winnings from games played using the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the money will be added to your wallet account within 24 hours. If the problem persists, you can contact the care centre for assistance.

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